Datacel is a national business process outsourcing (BPO) company operating inbound and outbound call centres (1 150 seats) that specialise in:
- the telemarketing of cellular products and financial sector products and services to both proprietary and third-party databases;
- the provision of inbound customer care and technical support; and
- the collection of loans and credit card debt on behalf of major retail chains.
Datacel’s key customers currently include: ACE, Avusa, Hollard, Metropolitan Life, Pick n Pay, RCS and Vodacom South Africa.